Discussions / At the Post Office
At the Post Office Conversation Questions for Adult ESL Classes
Use these 20 discussion questions about At the Post Office to run a full speaking lesson with adult learners (A1–A2). Each part opens with a vocabulary warm-up, every question is labelled with the thinking skill it practises, and each part fills roughly thirty minutes of class time on its own.
Reviewed by Brando Oxley · 25 Aug 2026
Part 1
Sending Mail and Packages
Focus: talking about post offices, letters, packages, addresses, prices, and simple mailing tasks
In one minute, think of two things people send, two actions people do at a post office, two things you may need there, and one reason for visiting.
EXPERIENCE
When was the last time you went to a post office? Sentence starter: The last time I went was ...
ROUTINE
How often do you send letters or packages? Sentence starter: I send them ...
ITEM
What kinds of things do you sometimes send by mail? Sentence starter: I sometimes send ...
PEOPLE
Who do you usually send packages or letters to? Sentence starter: I usually send them to ...
PLACE
Where is the nearest post office to your home? Sentence starter: The nearest post office is ...
ROUTINE
What information do you put on a package before sending it? Sentence starter: I put ...
COST
How do you find out how much it costs to send a package? Sentence starter: I can ...
PROBLEM
What can you do if you do not know how to send a package? Sentence starter: I can ...
ADVISE
What should someone check before sending an important package? Sentence starter: They should check ...
PLAN
What would you like to send to someone in another place? Sentence starter: I would like to send ...
Part 2
Asking for Help at the Post Office
Focus: talking about postal workers, delivery choices, forms, simple questions, and common post-office problems
Think of one thing people send, one action people do at a post office, and one question a customer may ask.
Describe each word without saying it directly. Your teacher or partner must guess the word. :contentReference[oaicite:0]{index=0}
EXPERIENCE
Have you ever asked a postal worker for help? Sentence starter: I have ...
PREFERENCE
Do you prefer going to a post office or arranging a delivery online? Tell me one reason. Sentence starter: I prefer ... because ...
PEOPLE
What can a postal worker help you with? Sentence starter: A postal worker can help me ...
ITEM
What things might you need when sending a package? Sentence starter: I might need ...
COST
What can you do if sending your package is too expensive? Sentence starter: I can ...
PROBLEM
What can you do if you make a mistake on an address? Sentence starter: I can ...
PROBLEM
What can you do if a package does not arrive on time? Sentence starter: I can ...
SKILL
What English question would be useful to know at a post office? Sentence starter: A useful question is ...
ADVISE
What advice would you give someone sending a package for the first time? Sentence starter: I would say ...
PLAN
What would you like to learn to do more easily at a post office? Sentence starter: I would like to learn ...