A business man talking on the phone.
A business man talking on the phone. Photo by Wasted seed. Image source
A1 · BeginnerInternational·Everyday Life & Culture

A Simple Phone Call in English

Key Vocabulary

phone

A small machine that you use to talk to people far away.

My phone is on the table.

answer

To pick up the phone when it rings and start to talk.

I answer the phone and say my name.

message

Words that you leave for a person who is not there.

She left a short message with her name and number.

repeat

To say something again.

Can you repeat that, please?

polite

Nice and kind in the way you speak.

A polite start is 'Hello, this is Ken.'

Article

A phone call is when you talk to someone by phone. Sometimes a call in English feels hard. You cannot see their face.

When you answer the phone, say hello. Then say your name. You can say, 'Hello, this is Ken.' This is a good, polite start.

Say each word well. Take your time. They cannot see you, so every word must be easy to hear.

It is okay if you do not know a word. You can ask them to repeat. Say, 'Sorry, can you say that again?' This is okay and polite.

Sometimes they do not answer. You can leave a message. Say your name, your number, and why you called.

Write down important things. Write the day, the time, or a number. This helps you after the call.

At the end, say thank you. Then say goodbye. A short, polite call is a good skill. You will feel better every time.

More Discussion Questions

  • 4.Who do you call most in your daily life?
  • 5.Is it harder to talk on the phone or face to face? Tell us why.

References

  1. British Council LearnEnglish, "Telephone English: basic phrases."
  2. Cambridge English, "Everyday English: on the phone."

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